You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
If I unplug my MacOS High Sierra Version 10.13.6. from power does not run on battery. New battery just installed. Have had problems. with battery not showing proper charge prior to this.
MacBook, macOS 10.13
I got a new battery from authorized Apple Dealer not Apple itself in Feb this year. I leave it connected to power so it should be at 100%. It shuts down when it is unplugged and shows red and plug in symbol. When it opens up after plugging in shows it has plenty of charge. Battery symbol disappears and have to keep adding it.
Downloaded Coconut battery and info as follows;
Current Charge: 0mAh
Full Charge Capacity; 0 mAh
NaN
DesignCapacity; 5550 mAh
0%
Mfg date 2018-03-08
Cycle Count 0
macos battery status. Goods
Battery temp 31.5C'
Battery Usage 0. Watts
Power Adapter Connected
Battery Info
Mfg Date;2018-03-08
Age 792 days
Loadcycles 0
macos battery status Good
Battery temp 31.5C
Battery Failure none
PowerAdapter 29 watts
Seems like a tiny charger watt wise, but...
ntel-based Macs: Resetting the System Management Controller (SMC)...
http://support.apple.com/kb/HT3964
Maybe more than once.
How long have you charged the battery before taking it off the mains? You should leave it plugged in overnight to ensure it gets charged.
If it doesn't get charged, make sure it shows as charging in the upper right hand corner icon for the battery.
You may need to run coconut battery to determine if your new battery was genuinely new.
The 29W should only be used on a MacBook Air. If you have a regular MacBook, or a Pro, you should use the adapter that came with your computer or equivalent wattage. Otherwise you are undercharging your computer.
Who installed the new battery?
If you were having issues previous to this, the problem may not have been the battery, or not only the battery.
Thanks. :)
If I unplug my MacOS High Sierra from power battery power doesn
