Iphone11 back cracked!!!

Did Apple will repair the iPhone without paying because of the warranty, i dont know if its cracked because of the manufacturing !! because after two or two and half week it cracked with out falling down so am shocked:/

Posted on May 3, 2020 6:21 PM

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Posted on May 3, 2020 6:30 PM

The back glass on your iPhone is fused to the phone and cannot be replaced. Cracked glass is NOT covered by iPhone warranty as that is accidental damage. In order to be considered a manufacturing defect, Apple will need to see the phone, but it's highly unlikely. You say the phone has never been dropped. You and lot's of people will make the same claim. Only Apple can make the determination, but don't be surprised that it will be very difficult to prove manufacturing defect.


If you purchased AppleCare+ at the time of purchase a replacement phone will cost $99. If you did not purchase AppleCare+, you will need to pay for an "Out of Warranty" replacement, which for iPhone 11 will cost $399 (Prices in the US, if in another country, prices may vary).


See this link about iPhone repairs --> iPhone Repair - Official Apple Support

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Question marked as Top-ranking reply

May 3, 2020 6:30 PM in response to shamma06

The back glass on your iPhone is fused to the phone and cannot be replaced. Cracked glass is NOT covered by iPhone warranty as that is accidental damage. In order to be considered a manufacturing defect, Apple will need to see the phone, but it's highly unlikely. You say the phone has never been dropped. You and lot's of people will make the same claim. Only Apple can make the determination, but don't be surprised that it will be very difficult to prove manufacturing defect.


If you purchased AppleCare+ at the time of purchase a replacement phone will cost $99. If you did not purchase AppleCare+, you will need to pay for an "Out of Warranty" replacement, which for iPhone 11 will cost $399 (Prices in the US, if in another country, prices may vary).


See this link about iPhone repairs --> iPhone Repair - Official Apple Support

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Iphone11 back cracked!!!

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