iTunes /app store disabled

Can someone help me ?

I’m trying to download apps and my phone keeps telling me the App Store and iTunes have been disabled . Does anyone know why?

iPhone XS Max, iOS 13

Posted on May 3, 2020 6:47 PM

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Question marked as Top-ranking reply

Posted on May 3, 2020 6:53 PM

I imagine it also tells you to go to www.apple.com/support/itunes/ww.


That means you need to contact iTunes Support and they can tell you why. The most common reason is there is a billing or payment issue with your account.


See this link too --> If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

5 replies
Question marked as Top-ranking reply

May 3, 2020 6:53 PM in response to damaris49

I imagine it also tells you to go to www.apple.com/support/itunes/ww.


That means you need to contact iTunes Support and they can tell you why. The most common reason is there is a billing or payment issue with your account.


See this link too --> If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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iTunes /app store disabled

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