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Yesterday, my I Phone X has been acting very glitchy, the screen will move around without me touching it, the phone will call other people as I'm on the phone with someone else. I do have a cracked screen, but that happened last year and my phone was fine then. I have restarted my I Phone X multiple times, but it keeps doing this! I have updated all of my apps, and the newest software, so I don't know why this keeps happening.

iPhone X, iOS 13

Posted on May 3, 2020 8:32 PM

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May 4, 2020 12:52 PM in response to nadiauddin03

Hey there, Nadia,


Thanks for visiting the Apple Support Communities. I understand that your iPhone display is not behaving as expected, and that the display is actually cracked. I'm happy to help!


Based on the behavior of the display, the troubleshooting you've completed, and the fact that the display does have a crack in it, the next step would be for you to reach out to Apple Support directly. They'll be able to provide you with additional information and review your options with you. You can get in touch using an available method here: Contact Apple Support.


Have a good day!

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