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iPhone won't turn on

I have an iPhone 6 running iOS 12, and one day the screen went black while I was doing something and now it won't turn on. I've tried charging it, hard resetting it, even restoring it in iTunes. What do I do?

iPhone 6, iOS 12

Posted on May 3, 2020 10:45 PM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2020 7:10 AM

Force restart iPhone - Apple Support...⬇︎⬇︎ try this again and if it does not work try Recovery Mode...


  1. Press and hold both the Sleep/Wake button and the Home button.
  2. When the Apple logo appears, release both buttons.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.


Try Recovery Mode... ⬆︎⬆︎ full info in this link...short info below ⬇︎⬇︎


Connect your device to a computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.


Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery mode screen.


It may take a few tries to get into Recovery Mode but when you do then the phone will be recognized...


1 reply
Question marked as Top-ranking reply

May 4, 2020 7:10 AM in response to kafinee_bunnsss

Force restart iPhone - Apple Support...⬇︎⬇︎ try this again and if it does not work try Recovery Mode...


  1. Press and hold both the Sleep/Wake button and the Home button.
  2. When the Apple logo appears, release both buttons.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.


Try Recovery Mode... ⬆︎⬆︎ full info in this link...short info below ⬇︎⬇︎


Connect your device to a computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.


Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery mode screen.


It may take a few tries to get into Recovery Mode but when you do then the phone will be recognized...


iPhone won't turn on

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