Transfer money did not go well

Have you tried signing out of the App Store/iTunes, restarting, and then signing back in to see if that refreshes your balance?

Money transfers can take up to 48 hours to complete.

If necessary, contact iTunes Support. See the Apple Support articles below for contact information.   

iTunes Support – world wide 

Apple Support schedule phone call       

Maybe this is your problem. See Add funds to your Apple ID https://support.apple.com/en-us/HT208687

"Before you can add funds to your Apple ID, you must have a valid payment method on file. Learn about the payment methods that you can use with your Apple ID. ... See how to Add funds to your Apple ID https://support.apple.com/en-us/HT208687  Note that "after you authorize the payment, the funds ... [are credited] to your Apple ID. Then, you can use the credit to make purchases from the App Store or iTunes store. Need more help? Contact Apple support for help here: Get started."