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Updated: Catalina-10.15.4- Not receiving emails but can send after

I have just updated my computer Catalina-10.15.4

I have a telstra pop email address and wondering what the setting would now be?

Posted on May 4, 2020 1:10 AM

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Posted on May 4, 2020 7:09 AM

The setting should not have changed, Did you change your password lately?


Open Keychain Access in Utilities, then either check the Password under that item, change it, or delete it and start over.


Enter the part after the @sign in the search bar.


You may have duplicate or more entries in Keychain Access.


If using a browser to login via WebMail works it's not Name or Password, but likely old passwords interfering.


There''ll be at least 2 entries, maybe more.


The trouble is that Mac Mail almost always chooses the old Passwords if you don't change or get rid of the old ones.

5 replies
Question marked as Best reply

May 4, 2020 7:09 AM in response to S_unshine7

The setting should not have changed, Did you change your password lately?


Open Keychain Access in Utilities, then either check the Password under that item, change it, or delete it and start over.


Enter the part after the @sign in the search bar.


You may have duplicate or more entries in Keychain Access.


If using a browser to login via WebMail works it's not Name or Password, but likely old passwords interfering.


There''ll be at least 2 entries, maybe more.


The trouble is that Mac Mail almost always chooses the old Passwords if you don't change or get rid of the old ones.

Updated: Catalina-10.15.4- Not receiving emails but can send after

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