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maxfromct Author

Level 1

10 points

Apple Mail, How can I clear an empty Flagged mailbox indicating 3 flagged messages?

As I remember on my 2014 MacBook Pro, I was exploring the option to flag messages. Then moved on to other things, leaving 3 messages flagged. Later I was doing a “house” cleaning of unwanted messages, in so doing I deleted the previously flagged messages in the originating mailbox. I then emptied the trash and have no reasonable way to try and recover them. This left me with an empty Flagged Mailbox indicating 3 messages… How can I clear the 3 indicated, but non-existing flagged messages? Note neither my 8Plus or 2011 iMac show a Flagged mailbox.

Posted on May 4, 2020 3:12 AM

Top-ranking reply

Lori_G7

Community Specialist

Posted on May 4, 2020 3:27 PM

Hi maxfromct,

Thank you for reaching out to Apple Support Communities.

From your post, I see that you have an issue with flags remaining in an email account while there are no emails flagged. I want to help.

First, I recommend rebuilding your mailbox with the steps here: Rebuild mailboxes in Mail on Mac - Apple Support

Then try removing the email account and adding it back in again. This article has the steps to Add or remove email accounts in Mail on Mac - Apple Support

I hope that helps.

Best Wishes!

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Apple Mail, How can I clear an empty Flagged mailbox indicating 3 flagged messages?

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