Today I received notification from my bank that Apple charged my card $60.00 for a subscription I’d cancelled well before the renewal date. This is not the first charge I’ve had to dispute due to charges for cancelled subscriptions.
iPhone XS Max, iOS 13
We’re other users and not folks from Apple, so we have no view into your Apple ID accounts and any charges.
Check whether this is an actual mail message from Apple, or one of the many scam messages being distributed.
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Identify legitimate emails from the App Store or iTunes Store - Apple Support
See or cancel your subscriptions - Apple Support
Request a refund for apps or content that you bought from Apple - Apple Support
If this is a legitimate mail message from Apple and not a scam and not something you should have been charged for, then contact iTunes Billing and Subscriptions for assistance. (Again, we’re not Apple, so we can’t do that for you.)
We’re other users and not folks from Apple, so we have no view into your Apple ID accounts and any charges.
Check whether this is an actual mail message from Apple, or one of the many scam messages being distributed.
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Identify legitimate emails from the App Store or iTunes Store - Apple Support
See or cancel your subscriptions - Apple Support
Request a refund for apps or content that you bought from Apple - Apple Support
If this is a legitimate mail message from Apple and not a scam and not something you should have been charged for, then contact iTunes Billing and Subscriptions for assistance. (Again, we’re not Apple, so we can’t do that for you.)
Are you sure it was correctly cancelled?
Deleting the related App does not cancel the subscription.
Do you share your payment method with anybody?
Verify the status of all your subscriptions by following the steps here: See or cancel your subscriptions - Apple Support
Contact iTunes Billing: iTunes Store - Contact Us - Official Apple Support
Why is Apple charging me for cancelled subscriptions?!
