Cannot clear voicemail notification

Hey


I am trying to stop the voicemail notification alerting my phone each time my phone is turned on or when my phone comes back into service. I have reset network settings, attempted to listen to voicemails (although there are none), restarted the phone, changed my voicemail pin. Nothing seems to work.


I did find this old thread, however this did not help with my issue: https://discussions.apple.com/thread/250302209


Thanks,

iPhone 11 Pro Max

Posted on May 4, 2020 4:11 PM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2020 10:24 AM

Howdy Nootu10,


Thanks for taking the time to reach out in Apple Support Communities. I understand you're unable to clear a badge notification for voicemail in the Phone app of your iPhone.


Managing your notifications is important to stay updated and I'd like to help.


Excellent job by following the steps in the discussion thread you provided. To help isolate this behavior further, I recommend to update the carrier settings of your iPhone. Here's a helpful article with the proper steps: Update your carrier settings on your iPhone or iPad


Next, if your wireless provider support Visual Voicemail: Wireless carrier support and features for iPhone in the United States and Canada I recommend to follow the section in this article that says, "Get help with Visual Voicemail": Set up Visual Voicemail on your iPhone


Please let us know if that helps.


Kind regards.

3 replies
Question marked as Top-ranking reply

May 5, 2020 10:24 AM in response to Nootu10

Howdy Nootu10,


Thanks for taking the time to reach out in Apple Support Communities. I understand you're unable to clear a badge notification for voicemail in the Phone app of your iPhone.


Managing your notifications is important to stay updated and I'd like to help.


Excellent job by following the steps in the discussion thread you provided. To help isolate this behavior further, I recommend to update the carrier settings of your iPhone. Here's a helpful article with the proper steps: Update your carrier settings on your iPhone or iPad


Next, if your wireless provider support Visual Voicemail: Wireless carrier support and features for iPhone in the United States and Canada I recommend to follow the section in this article that says, "Get help with Visual Voicemail": Set up Visual Voicemail on your iPhone


Please let us know if that helps.


Kind regards.

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Cannot clear voicemail notification

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