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How do I get reimbursed for fraudulent charges on my bank account for so-called Apple.com charges?

My bank account was charged over $400 in the last 2+ months for Apple.com charges using my personal credit card! One of the common denominators is the term "1Infinite Lop\op CA. I certainly cannot afford to lose this kind of money and would appreciate some answers asap!

iPhone 6s, iOS 13

Posted on May 4, 2020 4:55 PM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2020 5:36 PM

Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.   


If necessary, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       





11 replies
Question marked as Top-ranking reply

May 4, 2020 5:36 PM in response to Museumgeek57

Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.   


If necessary, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       





Jun 17, 2020 5:24 PM in response to rlweisz1

Have you checked your subscriptions?


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple     


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.   


If necessary, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       

May 23, 2020 4:55 AM in response to Museumgeek57

I was charged $30.74 on my bank statement and did not recognize this as something I purchased. I went to view the list of purchases In settings and this amount was not on the list of purchases. How do I find out what this was for to make sure this was nIt something I purchased and forgot. My bank actually called this to my attention as an unusual purchase. All of my purchases have been $0.99 for iCloud or free games with a recent $5.29 I know I purchased.

May 23, 2020 6:19 PM in response to Gramee7

I was able to start a chat when I remembered what it could have been. This was a purchase from Apple for a speaker but since it wasn’t iTunes or music it is not listed as purchases. I totally forgot about the speaker. I did not buy from Apple so it through me off why the charge was for Apple.com/US. IT WASNT FRADULENT.


Thank you for your help.

Jun 17, 2020 4:38 PM in response to Museumgeek57

I have been charged since March, 2020 to my Capitol One account for services I have never purchased from Apple. I don't have any apple products now intend to. I have no family members that would be using these services - single, no children. I have no idea who is accessing these services through my account, but I want it stopped immediately and refunds made for all charges to my credit account.

Rita Weisz

How do I get reimbursed for fraudulent charges on my bank account for so-called Apple.com charges?

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