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iMessage

I was prompted to change my apple ID password and did... but now my iMessage and FaceTime are not working on my iPhone and Mac. When I go to settings > and > messages it doesn't allow me to sign in!! what should I do?

Thank you.

iPhone 7, iOS 13

Posted on May 4, 2020 9:06 PM

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Question marked as Best reply

Posted on May 5, 2020 4:05 AM

See If you get an error when trying to activate iMessage or FaceTime  https://support.apple.com/en-us/HT201422 and

  

If you can't send or receive messages on your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT204065


See these support options:


Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help

 https://support.apple.com/en-us/HT204169

 



2 replies
Question marked as Best reply

May 5, 2020 4:05 AM in response to apple_helpful

See If you get an error when trying to activate iMessage or FaceTime  https://support.apple.com/en-us/HT201422 and

  

If you can't send or receive messages on your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT204065


See these support options:


Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help

 https://support.apple.com/en-us/HT204169

 



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