i cant reset my security questions
i cannot reset my security questions
i cannot reset my security questions
Given that you are unable answer your security questions successfully, see Security and your Apple ID https://support.apple.com/en-us/HT201303
This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”
Thus, we can do nothing to help you under your circumstances, except to mention that Apple support might help you if you have an extenuating circumstance (e.g., you have the receipt for your purchase of a pertinent device with its serial number on it).
If you want to contact Apple support to discuss any possible extenuating circumstance, see these support options:
Get a call from Apple support to help solve your problem using this
link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and
region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through
the options to find the best support option.
Given that you are unable answer your security questions successfully, see Security and your Apple ID https://support.apple.com/en-us/HT201303
This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”
Thus, we can do nothing to help you under your circumstances, except to mention that Apple support might help you if you have an extenuating circumstance (e.g., you have the receipt for your purchase of a pertinent device with its serial number on it).
If you want to contact Apple support to discuss any possible extenuating circumstance, see these support options:
Get a call from Apple support to help solve your problem using this
link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and
region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through
the options to find the best support option.
What happens when you try? Error message(s)?
If you are being told there isn't enough information to reset them, contact Apple ID Support.
If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although I’m not sure they will be able to help.
Apple ID - If you forgot the answers to your Apple ID security questions.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn't always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
i cant reset my security questions