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AirPods kept disconnecting and now they won't show up in my phone

Hiya, its my birthday today and i received some AirPods, i first took them out of the box and connected them, about an hour later i was trying to listen to music and they kept disconnecting, so i pressed forget device and tried to set them up again, they then wouldn't connect so i googled and reset the AirPods by holding the back button till it went white, to amber, back to white and now when i open them next to my phone they wont show up at all, what should i do ?



[Re-Titled by Moderator]


iPhone 7 Plus, iOS 13

Posted on May 5, 2020 1:31 AM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2020 10:10 AM

Hello,

Start with a full reset:

Reset your AirPods

Then see:

If the sound from your wireless headphones cuts out or is distorted - Apple Support

Good luck.

1 reply

AirPods kept disconnecting and now they won't show up in my phone

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