Recently when I receive a call on my iPhone11 the ring tone rings loudly once then fades to such a low level I do not here it. Therefore I am missing incoming calls. Is there a solution or do I have to visit an Apple store?
iPhone 11
Greetings RogerAppleiTune,
Thanks for visiting the Apple Support Communities! I understand the ringtone becomes unexpectedly quiet after the first ring on your iPhone.
When Attention Aware features is enabled on your iPhone, the volume sound of the alerts will become quieter when looking at your device. You can see that information outlined in the following article: About Attention Aware features on your iPhone X or iPad Pro - Apple Support
"Turn Attention Aware features on or off
Even if you don’t enroll in Face ID, the TrueDepth camera on iPhone X or later, or iPad Pro 11-inch or iPad Pro 12.9-inch intelligently activates to support attention aware features. For example,
If you don’t want to use these features, go to Settings > Face ID & Passcode and turn off Attention Aware Features"
Kind regards.
Greetings RogerAppleiTune,
Thanks for visiting the Apple Support Communities! I understand the ringtone becomes unexpectedly quiet after the first ring on your iPhone.
When Attention Aware features is enabled on your iPhone, the volume sound of the alerts will become quieter when looking at your device. You can see that information outlined in the following article: About Attention Aware features on your iPhone X or iPad Pro - Apple Support
"Turn Attention Aware features on or off
Even if you don’t enroll in Face ID, the TrueDepth camera on iPhone X or later, or iPad Pro 11-inch or iPad Pro 12.9-inch intelligently activates to support attention aware features. For example,
If you don’t want to use these features, go to Settings > Face ID & Passcode and turn off Attention Aware Features"
Kind regards.
Thanks, very helpful. Also got good support from the chat line on Apple app. A very efficient and easy to use system. Regards, Roger.
iPhone11 Ring Tone fading after one ring
