Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ICLOUD backup

my screen has broke so I’m trying to set my sons old phone up to use it myself! My most recent backup is running on a later version of iOS than his phone! Why can’t I update his phone then restore phone from backup?

iPhone 6, iOS 12

Posted on May 5, 2020 9:28 AM

Reply
Question marked as Best reply

Posted on May 5, 2020 11:01 AM

not all phones can be updated to the latest version that's why.

1 reply

ICLOUD backup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.