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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Re : [Notice - Order] [ Payment Receipt ] - Your recent purchase "Asphalt 9: Legends - Master Credit Pack" on the App Store - Date: Mon, May 4, 2020 10:21:47 +0000
I received an email that someone used my Apple ID to make a purchase
iPhone 11 Pro Max, iOS 13
It is a scam!
Did you provide any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, Social Security, your bank, etc.
If you gave you Apple ID password to a scammer, then
Change your Apple ID password https://support.apple.com/en-us/HT201355
Here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071
Learn about Phishing, Scams, Apple Practices,etc.
See If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382
See Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679
See How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226
For scam related information from Apple including reporting scams to Apple see Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759
Identify scams related to purported apple notifications--Eric Root.
“Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers. …
“The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.”
Learn about/Increase security
See If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145
Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303
iCloud security overview https://support.apple.com/en-us/HT202303
Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac
It is a scam!
Did you provide any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, Social Security, your bank, etc.
If you gave you Apple ID password to a scammer, then
Change your Apple ID password https://support.apple.com/en-us/HT201355
Here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071
Learn about Phishing, Scams, Apple Practices,etc.
See If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382
See Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679
See How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226
For scam related information from Apple including reporting scams to Apple see Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759
Identify scams related to purported apple notifications--Eric Root.
“Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers. …
“The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.”
Learn about/Increase security
See If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145
Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303
iCloud security overview https://support.apple.com/en-us/HT202303
Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac
Yeah, you and legions of others get those messages, too. We all get lied to. Sometimes at cost to ourselves.
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Identify legitimate emails from the App Store or iTunes Store - Apple Support
See your purchase history for the App Store or iTunes Store - Apple Support
AggieWaggie wrote:
My Apple ID was used to purchase Boardwalk Bingo. I did not authorize this purchase and I'm having a hard time cancelling it.
So to confirm, you have verified that the purchase happened (with your financial provider) and the purchase is not associated with your Apple ID? If so, then chat with your financial provider, as it would appear somebody has your financial info and which can happen be quite independently of your Apple ID).
If you got email and have not seen a purchase in your Apple ID, then this is one of the scam messages seeking to get the foolish and the trusting and the unwary to log into the provided links to (fake) Apple portal with their Apple ID and password, and when the actual rip-off can commence; when the user has revealed their credentials to the crooks
Scroll up for the links to verify purchases.
If you logged into the fake Apple portal via the email message, your Apple ID has been compromised.
If you think your Apple ID has been compromised - Apple Support
Such messages are usually scams. See the info below for help in identifying bogus emails.
It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.
If you provided your Apple ID and password at the bogus site, change your password immediately.
My Apple ID was used to purchase Boardwalk Bingo. I did not authorize this purchase and I'm having a hard time cancelling it.
I received an email indicating someone used my Apple ID to make a purchase what should I do
