Why is the cloud download icon next to app is greyed-out?

I'm trying to download an app onto my ipad that I already have on my phone but the cloud download icon is greyed-out. My device is compatible, the software is up to date, I have enough storage space...anyone any ideas???

Posted on May 5, 2020 11:55 AM

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Posted on May 5, 2020 12:03 PM

The app that you are trying to download is a 32-bit app. Since iOS 11, 32-bit apps are no longer supported.

It's best to contact the app developer if they have plans to release a 64-bit version of it.

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Why is the cloud download icon next to app is greyed-out?

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