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why do I need a screen time passcode for this and why do I have to enter it to reset my phone? I never set up a screen time passcode so how come my phone has one?
iPhone 6s, iOS 13
Why do you need screen time passcode for WHAT? You have to enter it to reset your phone if there is a restriction on resetting the phone. If you didn’t set the restriction then someone who had possession of the phone set it. If you don’t know the screen time passcode you can try these instructions—>If you forgot your Screen Time passcode - Apple Support. Note that the phone must be upgraded to iOS 13.4.1 for this to work. If you can’t the only solution is to reset the phone to factory settings—>Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Are you sure you are using the Apple ID and password that you see when you go to Settings/[your name]/Name, Phone Numbers, Email? Specifically the email address labeled Apple ID? Is this the same Apple ID that the phone was logged in to when the screen time password was created?
That is the only way of resetting it without restoring the phone using Recovery mode and setting it up as New, as described in this Apple support article—>If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
If the Screen Time passcode was originally created in iOS 11 as the Restrictions passcode it may not be possible to recover it, unless you still have a device with that version on it and with that Restrictions passcode.
If you forgot your Screen Time passcode - Apple Support
I have no idea how or why you have one but the above link may help...
Did you have a Restrictions Passcode before the change over from Restrictions to Screen Time? If you did, the passcode you set up for Restrictions long ago is the code you would use for Screen Time. Your phone cannot create a passcode on its own. Only you or someone who had access to your phone could have created one.
Use the link fyip provided IF your phone is updated to iOS 13.4 or higher.
Did this change ?, you said, "the passcode you set up for Restrictions long ago is the code you would use for Screen Time."
It used to say something like that on the Screen Time info page but the wording has changed and does not say that any more.
I used to have a Restrictions Pass Code but when it changed to Screen Time I never used it, why, it's useless.
I just tested it and tapped Turn On Screen Time, once on I tapped Use Screen Time Passcode, it said Set a Screen Time Passcode, I said no way in **** and cancelled. Then I turned off Screen Time.
Why did it not ask me for my old pass code ?
Nice to see you are still posting lobsterghost1
When I updated to iOS 12 I had a screen time passcode left over from some experimentation I had done to answer a query in ASC. Because I forgot my Restrictions passcode, not having used it for many years, I used an app I found to get the screen time passcode, and I recognized it as a passcode I had used in various places in the past. That app no longer works with iOS 13, but there is now the “official” way to reset it for Screen Time.
You must have turned off the Restrictions passcode then. If you never turned it off, when it moved from Restrictions to Screen Time, the passcode transferred. At least it did for many many people when Screen Time first rolled out.
Always good to see you!
Thank you for that info Lawrence Finch, like I said before, nice to see you are still posting, I'm always thinking about you because of where you live and the *******virus and I am in a similar situation right in the middle of the worst area in Canada.
Stay safe...😷
And you be well as well. I fear the the zeal to relax stay at home requirements in the US is going to be a major backfire and far move lives will be lost. It's what we get when we have leadership who values profit and business over human lives. Nuff said about that.
Itsstevejobsfault wrote:
Did you have any luck with this? I am having the same issue.
Why don’t you try reading the Apple Recommended post, which is just below the post from tverow that you responded to? This is a technical support forum. When people post problems other users suggest solutions. So you can usually find out the answer just by READING other messages after the initial post. I’m pretty sure that tverow read it and it solved their problem, because they didn’t ask again.
Hi Lawrance, I went through a heap of pages but still couldnt fix the problem I am facing with the apple recommended way of resetting the password. it just increases the failed attempt count and locks me out. Hope someone here can help me out. Please watch the links below, u may get a better understanding
I read it. I’m just trying to avoid losing everything over a dang screen time passcode. This is something Apple should work on with another update. I used to have restrictions, but my kids had figured out the screen time passcodes so many times that I forgot what I set it as, so they wouldn’t guess it. Lol
Apple did, but, as I said, if the passcode predates iOS 12 the recovery method won’t work. However, there were ways to recover the passcode on those older versions that no longer work with iOS 13.
What you can do is sync most of your data to iCloud by going to Settings/[your name]/iCloud and turning on the sync switches. Then restore to factory settings and sync back from iCloud to your phone. You will lose very little that way.
Well thanks for reminding me, my memory fails me recently with all this **** going on. Yes I must have turned it off.
Stay Safe...😷
Did you have any luck with this? I am having the same issue.
why do I need a screen time passcode for this and why do I have to enter it to reset my phone?
