hello my iphone has started dropping calls, freezing up on posts, i spoke to assurance to verify the ststus of my insurance. they verified this cell is insured. i would appreciate if this cell could be repaired or exchange, or get a new cell

My cell is two years old, it is a iphone 10, can i get it repaired or exchanged? This cell is insured and well covered.

iPhone 11 Pro Max

Posted on May 5, 2020 2:44 PM

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Posted on May 5, 2020 2:50 PM

Yes, you said it is insured through Assurance in your first post and that you called them to see if you were covered. You now need to call them and ask how to file a claim with Assurance. This is a user-to-user technical support site operated by Apple, it has nothing to do with Assurance.

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hello my iphone has started dropping calls, freezing up on posts, i spoke to assurance to verify the ststus of my insurance. they verified this cell is insured. i would appreciate if this cell could be repaired or exchange, or get a new cell

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