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Hi! I have a problem with a subscription to PicsArt App. I downloaded and agreed to use it for 1 week for free. I used it only one day and it asked for a payment for a year subscription immediately! I don’t have enough money on a card to pay for a program, which I don’t use! I can’t continue using my Apple ID. I need help to cancel this subscription for free, because it was a mistake. During to this hard epidemic times, 30 USD is a huge amount of money for me.

Posted on May 5, 2020 3:09 PM

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Question marked as Top-ranking reply

Posted on May 5, 2020 3:11 PM

You can request a refund by following the steps in this guide:


Request a refund for apps or content that you bought from Apple - Apple Support

You are not guaranteed a refund tough.


This is an automated possess, if you wish to talk to a person you can:

Contact Apple for support and service - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

May 5, 2020 3:11 PM in response to kateryna185

You can request a refund by following the steps in this guide:


Request a refund for apps or content that you bought from Apple - Apple Support

You are not guaranteed a refund tough.


This is an automated possess, if you wish to talk to a person you can:

Contact Apple for support and service - Apple Support


Good luck!

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