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Hello, I v got some problem with downloading apps coze Adobe lightroom trying to write off money from my card. I didn’t buy this app , can you please cancel subscription and give me possibility to download other apps. Thank you .

Posted on Jan 28, 2021 12:44 PM

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Question marked as Top-ranking reply

Posted on Jan 28, 2021 12:49 PM

No, this is a user-to-user forum; we don’t know who you are and we don’t have access to Apple’s internal systems, so we can’t cancel anything.


Here is a link to cancel a subscription→See or cancel your subscriptions - Apple Support, and after you cancel it you can request a refund→Request a refund for apps or content that you bought from Apple - Apple Support


If your account is currently disabled you will have to contact iTunes store support→If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Question marked as Top-ranking reply

Jan 28, 2021 12:49 PM in response to Anastasianetavrovanaya

No, this is a user-to-user forum; we don’t know who you are and we don’t have access to Apple’s internal systems, so we can’t cancel anything.


Here is a link to cancel a subscription→See or cancel your subscriptions - Apple Support, and after you cancel it you can request a refund→Request a refund for apps or content that you bought from Apple - Apple Support


If your account is currently disabled you will have to contact iTunes store support→If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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