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User profile for user: EmanMohi
EmanMohi Author
User level: Level 1
8 points

Iphone X appearing and disappearing the apple logo

Please, i need help with my iphone X , it is appearing and disappearing the apple logo and doesn’t start.

i put the iphone on the charger but it is remaining the same

Also, i press + hold the power bottom with the down volume for around 1 mins and nothing happened, the apple logo still appearing and disappearing

appreciate your help


iPhone X

Posted on May 6, 2020 4:43 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,868 points

Posted on May 6, 2020 4:54 AM

  1. Restart the device. That's it.
  2. Still not solved --> Force restart iPhone - Apple Support
  3. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...



  • You still see a black screen after charging, force restarting, following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds, and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.

Contact Apple Support to set up service if you have any of the above issues:

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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,868 points

May 6, 2020 4:54 AM in response to EmanMohi

  1. Restart the device. That's it.
  2. Still not solved --> Force restart iPhone - Apple Support
  3. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...



  • You still see a black screen after charging, force restarting, following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds, and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.

Contact Apple Support to set up service if you have any of the above issues:

Reply

Iphone X appearing and disappearing the apple logo

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