Software update stuck at "update requested"

I've been trying to update my Ipad software to 13.4.1 but it gets stuck at "update requested" everytime. I tried restarting the ipad, reseting the network settings, changing my wifi but didn't work.

iPad, iPadOS 13

Posted on May 6, 2020 5:56 AM

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Question marked as Top-ranking reply

Posted on May 6, 2020 6:17 AM

It is possible that your home WiFi router is unexpectedly blocking access to some internet/server resources. A restart of your router may resolve this problem.


To restart your router, disconnect power from the router for at least 30 seconds, then reconnect power to the router. After your router completes it reboot (which may take several minutes), force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




After restart of your iPad, you can re-try the Software Update process.

2 replies
Question marked as Top-ranking reply

May 6, 2020 6:17 AM in response to tushar818

It is possible that your home WiFi router is unexpectedly blocking access to some internet/server resources. A restart of your router may resolve this problem.


To restart your router, disconnect power from the router for at least 30 seconds, then reconnect power to the router. After your router completes it reboot (which may take several minutes), force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




After restart of your iPad, you can re-try the Software Update process.

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Software update stuck at "update requested"

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