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iCloud Music - "This media may be damaged." How to force re-upload?

Just recently about half (over 1000 songs) of the music I have on iCloud Music suddenly stopped playing. They were all songs that I uploaded myself over a year ago, and have been working fine until now. But now if I try to play them, they say, "Cannot Open. This media may be damaged."


So far the only way I can find to make them work again is to drag the song out of Music, delete the song from iCloud Music, and then drag it back into Music. There's obviously nothing wrong with the source files, or this wouldn't work, plus they play fine on my Mac where the originals are stored.


I guess if that's the way it has to be done I don't have a choice, but I'm hoping there's a way to just force the songs to upload to iCloud again without having to delete them first, because when I do that they lose the ratings I've given them. It would be a real pain to have to do this for all 1000+ songs again.

iMac 27" 5K, macOS 10.15

Posted on May 6, 2020 7:25 AM

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Posted on May 7, 2020 7:12 AM

Hello Khadrelt,


Thank you for using Apple Support Communities! I understand from the information you provided that you're receiving an error when trying to play your music in iCloud; I'd like to help.


Let's have you turn Sync Library off,  this is done in the menu Music > Preferences > General > uncheck Sync Library. 


Then check Sync Library again and your music will upload again.


I hope this helps.


Best Regards.

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May 7, 2020 7:12 AM in response to Khadrelt

Hello Khadrelt,


Thank you for using Apple Support Communities! I understand from the information you provided that you're receiving an error when trying to play your music in iCloud; I'd like to help.


Let's have you turn Sync Library off,  this is done in the menu Music > Preferences > General > uncheck Sync Library. 


Then check Sync Library again and your music will upload again.


I hope this helps.


Best Regards.

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iCloud Music - "This media may be damaged." How to force re-upload?

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