You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Skyyacht Author

Level 1

8 points

Keychain - all but 3 passwords have disappeared ... any idea how to restore them ?

Hi All. I have an issue where a duplicate email account appeared on my Mac mail icon ( but not on iPad or iPhone) and with IT support it was deleted, however on the same day, all but 3 of my keychain items ....even those attached to a completely different email address have somehow disappeared .... I have just got 3 left and 70 have vanished.

Ideas anyone ??

MacBook Pro 15", macOS 10.15

Posted on May 6, 2020 7:53 AM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,508 points

Posted on May 6, 2020 8:17 AM

Skyyacht wrote:

Hi All. I have an issue where a duplicate email account appeared on my Mac mail icon ( but not on iPad or iPhone) and with IT support it was deleted, however on the same day, all but 3 of my keychain items ....even those attached to a completely different email address have somehow disappeared .... I have just got 3 left and 70 have vanished.

Ideas anyone ??

Maybe your same "with IT support " can help you sort it out...

You can always restore from a backup prior to your "IT support" experience.

How to use Time Machine to restore your Mac: https://support.apple.com/en-us/HT201250

Sounds to me like you delete your old keychain or you added a new keychain

Keychain Access User Guide for Mac - Apple Support

View in context

Keychain - all but 3 passwords have disappeared ... any idea how to restore them ?

Similar questions