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abbigail225 Author

Level 1

4 points

Disabled account

Hi. i recently received a notice that my account was disabled in the app store and itunes.

Recently i had cancelled a subscription during a free trial but unknown to my mom her card was charged for it. Unfortunately she did not recognize the charge and filed a complaint. She had to get a new credit card and is trying to sort it all out.

Not sure if this is why. If so, is there a way to fix it.

Abbigail

Posted on May 6, 2020 10:58 AM

Top-ranking reply

Niel

Level 10

732,467 points

Posted on May 6, 2020 11:04 AM

This issue can't be resolved from your end. Click here and contact Apple.

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Disabled account

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