hannabellda Author

Level 1

14 points

Social Media Notifications not working

I had previously turned off all of my notifications for social media (Snapchat, Instagram, Messenger, WhatsApp, and Facebook) in settings to take a break for a few weeks, but now that I've turned them back on I still have to go into the apps to see if I've received any notifications/messages (or calls on WhatsApp). However, I still receive iMessage/Text and Discord notifications. I have tried a soft-reset, and reset my network settings already. Any help or guidance would be greatly appreciated!

iPhone 11 Pro Max, iOS 13

Posted on May 6, 2020 1:01 PM

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hannabellda Author

Level 1

14 points

Posted on May 7, 2020 12:03 PM

Hi Jameson,

Thanks for your advice! I thought I had previously reinstalled the apps I was having issues with, but I did it again which fixed the issue.

Best wishes

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hannabellda Author

Level 1

14 points

May 7, 2020 12:03 PM in response to Teddy_B

Hi Jameson,

Thanks for your advice! I thought I had previously reinstalled the apps I was having issues with, but I did it again which fixed the issue.

Best wishes

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Community Specialist

May 7, 2020 9:57 AM in response to hannabellda

Hi hannabellda,

Thanks for using Apple Support Communities. It sounds like you’re not receiving notifications for certain apps. I’m happy to help.

To start, I suggest making sure notifications are configured correctly:

Use notifications on your iPhone, iPad, and iPod touch - Apple Support

If that doesn’t help, try the steps in the article below:

If an app unexpectedly quits, stops responding, or won’t open - Apple Support

While the title of the article may not seem to pertain to your issue, these are good steps to take for issues with apps.

Take care.

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Social Media Notifications not working

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