Photos does not show in Media chooser

Media chooser is not showing the images I have in Photos. Only images that show as options are those in PhotoBooth.

MacBook Pro with Touch Bar

Posted on May 6, 2020 1:10 PM

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2 replies

May 7, 2020 10:22 AM in response to AppleJim2

Hello AppleJim2,


Thanks for using Apple Support Communities. It's my understanding that images from Photos don't appear as an option in Media when using Keynote on your Mac. You've come to the right place! I'm happy to help.


If you haven't already, make sure that your Mac has the latest software version.

How to update the software on your Mac


If the issue persists, restart your Mac and test the issue with a new presentation.

How to turn your Mac on or off


If the photos still don't appear in Media, test while in safe mode. Starting in safe mode allows your Mac to run certain checks, remove caches, and prevent login items from automatically launching. This can isolate possible third party issues. Use the steps and information in the link below for assistance with safe mode:

How to use safe mode on your Mac


Let us know the results. Does this occur with all Keynote presentations? Please include specific error messages and any other troubleshooting steps that you may have tried.


Have a wonderful day!

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Photos does not show in Media chooser

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