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main289 Author

Level 1

19 points

My old app used Photo and video backup and restored support

My Apple device is used the old application photo and video backup and restored support for the device

iPhone 6s Plus, iOS 13

Posted on May 6, 2020 7:23 PM

Top-ranking reply

rose_10

Community Specialist

Posted on May 7, 2020 11:55 AM

Hello main289,

Thank you for posting in the Apple Support Communities. I see no one has responded to your post yet. To assist the community in replying, you might consider providing more information about what you’re experiencing. Including the following details in your post may be helpful:

What’s happening? If you receive an error message, what does it say?

What device is this happening with? Which software version?

Are you able to reproduce the issue? What actions do you take to reproduce it?

The more information you provide, the better chance the community will be able to offer some additional guidance.

Have a great day!

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My old app used Photo and video backup and restored support

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