mtrmiles Author

Level 1

8 points

Issue with Logitech Slim Combo with detachable keyboard for 12.9-inch iPad Pro

Last night or maybe two nights ago, I updated the latest iOS version of my iPad Pro 2nd generation. Today, I noticed the apostrophe key is having an issue for my "Logitech Slim Combo with detachable keyboard for 12.9-inch iPad Pro - Black". I know the key still works because if I hold Shift and use it, it inserts a quotation mark like normal. Is anyone else having this issue? Is it due to the iOS update?

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on May 6, 2020 9:09 PM

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5 replies

Jun 3, 2020 9:02 AM in response to mtrmiles

Worked perfectly, Tom! Key was to go to "HARDWARE keyboard"; previously looking, unsuccessfully, at "Keyboard." Thanks.

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Level 10

103,437 points

May 6, 2020 10:15 PM in response to mtrmiles

Hello,

You will need to reach out to Logitech’s support for assistance with their product.

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Level 10

121,998 points

May 7, 2020 1:47 PM in response to mtrmiles

mtrmiles wrote:

Problem instantly solved, Tom! Thank you so much for taking the time to help, sir.

You're welcome! It's a crazy fix, no reason for that setting to matter that way, but for some reason it does the trick with Logitech.

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Level 10

121,998 points

May 7, 2020 11:15 AM in response to mtrmiles

One thing you can try: Go to settings > general > keyboard > hardware keyboard and tap over at the right edge. Select "US" instead of "Automatic".

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mtrmiles Author

Level 1

8 points

May 7, 2020 1:36 PM in response to Tom Gewecke

Problem instantly solved, Tom! Thank you so much for taking the time to help, sir.

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Issue with Logitech Slim Combo with detachable keyboard for 12.9-inch iPad Pro

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