Software update
Why my software update isn’t downloading???
iPad Air 2, iPadOS 13
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Best reply
It could be due to many different factors; the age of your iPad not being supported by the update, your network conditions preventing you from being able to connect successfully, the update that you previously downloaded but did not install not being signed currently and therefore unable to install...
Without more context then we can only guess what the issue is.
This support page can hopefully answer your questions.
