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Software update

Why my software update isn’t downloading???

iPad Air 2, iPadOS 13

Posted on May 7, 2020 1:01 AM

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Question marked as Top-ranking reply

Posted on May 7, 2020 1:12 AM

It could be due to many different factors; the age of your iPad not being supported by the update, your network conditions preventing you from being able to connect successfully, the update that you previously downloaded but did not install not being signed currently and therefore unable to install...

Without more context then we can only guess what the issue is.

This support page can hopefully answer your questions.

https://support.apple.com/en-us/HT201435

2 replies
Question marked as Top-ranking reply

May 7, 2020 1:12 AM in response to nagendra257

It could be due to many different factors; the age of your iPad not being supported by the update, your network conditions preventing you from being able to connect successfully, the update that you previously downloaded but did not install not being signed currently and therefore unable to install...

Without more context then we can only guess what the issue is.

This support page can hopefully answer your questions.

https://support.apple.com/en-us/HT201435

Software update

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