You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Getting no sound on my brand new 16" macbook pro. Any suggestions on what to check. ?
this is been happening ever so offten it just locks up and no sound it's very annoying!!!
is there a fix? beside reseting NVRAM i should't need to do it in the first place under ACCC laws this is a Major Fault = Laptop No Sound???
pauldiaz.me wrote:
Getting no sound on my brand new 16" macbook pro. Any suggestions on what to check. ?
this is been happening ever so offten it just locks up and no sound it's very annoying!!!
is there a fix? beside reseting NVRAM i should't need to do it in the first place under ACCC laws this is a Major Fault = Laptop No Sound???
Eliminate the obvious:
Get help if the internal speakers on your Mac don't make sound
If you can't hear sound from your Mac speakers - Apple Support
You have 14-days to return for a full refund or exchange for one that works as expected out of the box.
Customer Support Call (800) MY–APPLE (800–692–7753)
or call AppleCare Support at 1-800-APLCARE.
After that it would fall under a warranty repair.
pauldiaz.me wrote:
Getting no sound on my brand new 16" macbook pro. Any suggestions on what to check. ?
this is been happening ever so offten it just locks up and no sound it's very annoying!!!
is there a fix? beside reseting NVRAM i should't need to do it in the first place under ACCC laws this is a Major Fault = Laptop No Sound???
Eliminate the obvious:
Get help if the internal speakers on your Mac don't make sound
If you can't hear sound from your Mac speakers - Apple Support
You have 14-days to return for a full refund or exchange for one that works as expected out of the box.
Customer Support Call (800) MY–APPLE (800–692–7753)
or call AppleCare Support at 1-800-APLCARE.
After that it would fall under a warranty repair.
Try an NVRAM and SMC reset:
Reset NVRAM or PRAM on your Mac - Apple Support
How to reset the SMC of your Mac - Apple Support
If that doesn't work you have 14 days to return it for a full refund and purchase another.
This sometimes happens to my MacBook Pro. I'm not sure what causes it, but it happens after it's been up and running for days (or weeks) at a time.
Restarting the MBP always brings the sound back.
No sound on new 16" macbook pro
