Push notifications
Push notifications are not working. I'm not getting notifications on whatsapp, viber and etc. until I open the app. My iphone 6s is updated to IOS 13.4.1. Can I somehow resolve this issue?
iPhone 6s, iOS 13
User profile for user:
rose_10
User level:
Community Specialist
Hello Levanoo,
Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to get notifications for certain apps on the lock screen of your iPhone, but you will get the notifications once you unlock your iPhone. Since you already made sure the iOS software is up to date, please make sure all apps are up to date as well:
Download apps and games from the App Store
Update apps or use automatic downloads
Next, check some settings that could be related to your issues, like checking notification settings for the specific apps having this issue, if Do Not Disturb is enabled, make sure the Date & Time is set to "Set Automatically," and if you have any VPN or network filtering happening that could isolate or help with the situation:
Use notifications on your iPhone, iPad, and iPod touch
Use Do Not Disturb on your iPhone, iPad, and iPod touch
Set the date and time on iPhone
Cheers!