You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone XR push notifications not working

Hi, my notifications for WhatsApp, face book Messenger, Gmail are not working. They will only come through if the app is already open. iPhone messages notifications are working just fine.

iPhone XR with iOS 15.6.1

Have checked notification settings.

cheers

Posted on Sep 7, 2022 8:10 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2022 2:52 PM

Hello, Prawndog.


Let's start off by checking the helpful steps in this article: Change notification settings on iPhone - Apple Support. You mentioned that you checked notification settings, which is awesome. We just want to provide this article to make sure we're on the same page. Have you tried removing any of the apps and adding them back? If not, test that with one app now, please: Remove apps from iPhone - Apple Support.


"Do any of the following:

    1. Remove an app from the Home Screen: Touch and hold the app on the Home Screen, tap Remove App, then tap Remove from Home Screen to keep it in App Library, or tap Delete App to delete it from iPhone.
    2. Delete an app from App Library and Home Screen: Touch and hold the app in App Library, tap Delete App, then tap Delete. (See Find your apps in App Library.)"


Once that is complete, please download the app back and test. Let us know if we can help with anything else at all or if this doesn't settle your issue. Thanks and have a fabulous day!


4 replies
Question marked as Top-ranking reply

Sep 10, 2022 2:52 PM in response to Prawndog

Hello, Prawndog.


Let's start off by checking the helpful steps in this article: Change notification settings on iPhone - Apple Support. You mentioned that you checked notification settings, which is awesome. We just want to provide this article to make sure we're on the same page. Have you tried removing any of the apps and adding them back? If not, test that with one app now, please: Remove apps from iPhone - Apple Support.


"Do any of the following:

    1. Remove an app from the Home Screen: Touch and hold the app on the Home Screen, tap Remove App, then tap Remove from Home Screen to keep it in App Library, or tap Delete App to delete it from iPhone.
    2. Delete an app from App Library and Home Screen: Touch and hold the app in App Library, tap Delete App, then tap Delete. (See Find your apps in App Library.)"


Once that is complete, please download the app back and test. Let us know if we can help with anything else at all or if this doesn't settle your issue. Thanks and have a fabulous day!


iPhone XR push notifications not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.