MacBook Pro A1706 only has black screen, ESC key sometimes on touch bar
Hi all,
I have a computer I am working on. When the client brought it in, they said it had been temperamental for months but had no specifics. It had a black screen, but the ESC key was lit up on the touch bar.
I tried to zap the PRAM, got no results.
Now, upon turning it on, there is no indication that it is on. When I plug in the USB-C, I get the "charging chime", but that's it.
I tried a USB-C to HDMI adapter to see if there was video out; there was none.
I just now hit the power button a couple of times, and the voice component IS on. It asked me "user name" about 4 times, so something is alive.
I appreciate any and all direction and ideas.
MacBook Pro with Touch Bar