You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Battery replacement for iPad returned

Hi, I sent in my iPad Air 2 (5 years old) in for a battery replacement and paid the £99 fee. However Apple are returning the iPad back without a replaced battery saying "No trouble was found". How do I get the battery replaced?

iPad Air 2 Wi-Fi

Posted on May 7, 2020 12:45 PM

Reply
Question marked as Top-ranking reply

Posted on May 7, 2020 12:47 PM

You will need to speak to Apple support about why they sent it back.

1 reply

Battery replacement for iPad returned

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.