Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Deleting and reinstalling app

After an update on a gaming app I play, I can’t open the app. The support for the game says to delete it and reinstall it. I have made purchases and progress on the game, which I don’t want to lose. Is there a way for me to make sure this doesn’t happen before trying what the game support suggests.

iPhone XS, iOS 13

Posted on May 7, 2020 1:25 PM

Reply
Question marked as Top-ranking reply

Posted on May 7, 2020 1:42 PM

App data is part of the icloud and itunes backup, so back up your phone.

1 reply

Deleting and reinstalling app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.