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change Country/Region when store credit in balance

I originally I registed an iTunes account in USA many years ago, but today I live in Iceland.

in order to change Country/Region I received the error message "You have a store credit balance; you must spend your balance before you can change stores.". But there is no way to spend the exact amount and my european creditcards are not eligible for the US I-Tunes account.

("Your payment method is not valid in this Store. Please enter a new payment method.")


How can I change Country/Region (in order to make my credit cards eligible) when I still have store credit balance?

Please help me solve this issue ASAP as I urgently need to upgrade my ICloud account

iPhone XS Max, iOS 13

Posted on May 8, 2020 6:03 AM

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Posted on May 8, 2020 6:38 AM

Click here and ask the iTunes Store staff to zero your balance.


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change Country/Region when store credit in balance

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