You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

refund on HBO subscription

I was charged for a monthly subscription for May for HBO and asked weeks ago to have this subscription stopped. please reverse the charge for may and any going forward

UNU7100,

Posted on May 8, 2020 1:10 PM

Reply
Question marked as Top-ranking reply

Posted on May 8, 2020 5:55 PM

Once a subscription is initiated it will auto renew until a user cancels. If a user intends to stop using the service then they need to go into their account to do that cancellation. See or cancel your subscriptions - Apple Support


The cancellation will simply turn off auto renewal to stop future payments, it will not issue any refunds. If you want to request a refund then you can contact Apple, this is a user forum. Be aware that it is within their discretion so to whether one is granted.

2 replies
Question marked as Top-ranking reply

May 8, 2020 5:55 PM in response to alischmitz

Once a subscription is initiated it will auto renew until a user cancels. If a user intends to stop using the service then they need to go into their account to do that cancellation. See or cancel your subscriptions - Apple Support


The cancellation will simply turn off auto renewal to stop future payments, it will not issue any refunds. If you want to request a refund then you can contact Apple, this is a user forum. Be aware that it is within their discretion so to whether one is granted.

refund on HBO subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.