I cannot open irs.gov - what can I do?

My macbook air will not let me log on to certain websites. What can I do?

MacBook Air 13", macOS 10.14

Posted on May 8, 2020 3:01 PM

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Posted on May 9, 2020 6:48 AM

The only one I could do was the reload without blockers - don't know how to do that.


I'm not sure what you mean by that. If you installed an ad-blocking product, that would explain an inability to load various sites. Refer to its instructions.


Some of the information will be redundant but review everything to determine if there is something you may have overlooked.



If you don't get anywhere, you can use the following procedure to determine if the problem is internal or external to your Mac. Causes may involve your router, your ISP, the DNS Server(s) it uses, or certain user-configurable options.


  1. Shut down your Mac.
  2. Load macOS Recovery by holding and r (two fingers) while you start your Mac with a third finger.
  3. At the macOS Utilities screen, release those two fingers.
  4. Choose Get Help Online.
  5. Safari will launch, but it will lack your bookmarks, favorites, history and other preferences.


Determine if the problem persists while using Safari in that mode. After that, restart your Mac normally, and reply with your observations.


Needless to say, if you are using, or have used at any time in the past, any non-Apple "anti-virus", "cleaning", or "Internet security" products including "banking security", anything at all in that broad category of utterly useless garbage, don't. A lot of things won't work if you do.

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Question marked as Top-ranking reply

May 9, 2020 6:48 AM in response to paddlefoot369

The only one I could do was the reload without blockers - don't know how to do that.


I'm not sure what you mean by that. If you installed an ad-blocking product, that would explain an inability to load various sites. Refer to its instructions.


Some of the information will be redundant but review everything to determine if there is something you may have overlooked.



If you don't get anywhere, you can use the following procedure to determine if the problem is internal or external to your Mac. Causes may involve your router, your ISP, the DNS Server(s) it uses, or certain user-configurable options.


  1. Shut down your Mac.
  2. Load macOS Recovery by holding and r (two fingers) while you start your Mac with a third finger.
  3. At the macOS Utilities screen, release those two fingers.
  4. Choose Get Help Online.
  5. Safari will launch, but it will lack your bookmarks, favorites, history and other preferences.


Determine if the problem persists while using Safari in that mode. After that, restart your Mac normally, and reply with your observations.


Needless to say, if you are using, or have used at any time in the past, any non-Apple "anti-virus", "cleaning", or "Internet security" products including "banking security", anything at all in that broad category of utterly useless garbage, don't. A lot of things won't work if you do.

May 11, 2020 8:34 AM in response to paddlefoot369

In that case the cause is almost certain to be a Safari Extension or similar add-on.



Those are just a few suggestions that may lead to a solution, but other causes are possible that can affect operation system-wide. EtreCheck can help track down those potential causes: Using EtreCheck - Apple Community

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I cannot open irs.gov - what can I do?

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