Virus removal

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Dawson1997 Author

Level 1

5 points

Virus removal

I have been receiving pop up messages on my iPhone that I have 27 viruses in my phone

how do I remove these viruses from my iPhone

iPhone XS, iOS 13

Posted on May 8, 2020 4:04 PM

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Answer 1

Best reply

stedman1

Community+ 2024

Level 10

257,382 points

May 8, 2020 4:06 PM in response to Dawson1997

There are no viruses to remove. All such messages are scams. Close the offending page and avoid all sites that use such bogus advertising tactics.

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

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Answer 2

Nicki943

Level 3

746 points

May 8, 2020 4:08 PM in response to Dawson1997

ITS A SCAM! Ignore the pop-up messages!

Your Apple Device CANNOT be hacked BUT if you jailbreak, open mysterious mails from unknown people, download files etc. that is not verified by Apple, you have a chance to get hacked and if you jailbreak, your apple device is no longer an apple device.

You can contact apple support: https://getsupport.apple.com/

Best Regards

Nicki

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Virus removal

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