You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Dawson1997
Dawson1997 Author
User level: Level 1
5 points

Virus removal

I have been receiving pop up messages on my iPhone that I have 27 viruses in my phone

how do I remove these viruses from my iPhone

iPhone XS, iOS 13

Posted on May 8, 2020 4:04 PM

Reply
Question marked as Top-ranking reply
User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
261,244 points

Posted on May 8, 2020 4:06 PM

There are no viruses to remove. All such messages are scams. Close the offending page and avoid all sites that use such bogus advertising tactics.


Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

View in context

Similar questions

2 replies
User profile for user: Nicki943
Nicki943
User level: Level 3
746 points

May 8, 2020 4:08 PM in response to Dawson1997

ITS A SCAM! Ignore the pop-up messages!


Your Apple Device CANNOT be hacked BUT if you jailbreak, open mysterious mails from unknown people, download files etc. that is not verified by Apple, you have a chance to get hacked and if you jailbreak, your apple device is no longer an apple device.


You can contact apple support: https://getsupport.apple.com/


Best Regards

Nicki

Reply

Virus removal

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up