User profile for user: TiffanyT8
TiffanyT8 Author
User level: Level 1
4 points

iPhone XR Frozen

Hi, my iPhone XR froze. I tried to reset it but now it is just a black screen with the loading circle on it. Can anyone help me?

Thanks

iPhone XR

Posted on May 8, 2020 7:37 PM

Reply
Question marked as Top-ranking reply
User profile for user: sberman
sberman
User level: Level 10
272,292 points

Posted on May 8, 2020 7:39 PM

Force restart the iPhone as follows:

  • Press and quickly release the volume up button
  • Press and quickly release the volume down button
  • Press and hold the power button until the Apple logo appears


View in context

Similar questions

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone XR Frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up