You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 10 has black screen and frozen won’t do anything

My iPhone 10 is completely frozen on the black screen and won’t reset using steps recommended online

iPhone X, iOS 15

Posted on Oct 13, 2022 9:43 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2022 10:16 PM

Are you referring to the steps in this support article? If your iPhone won't turn on or is frozen - Apple Support


If so, and they didn't help, the last step is to contact Apple Support. You can do so simply by selecting the "Get Support" link in the upper right-hand side of this forum's web page.

1 reply

iPhone 10 has black screen and frozen won’t do anything

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.