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IrHR Author

Level 1

4 points

iPhone 10 has black screen and frozen won’t do anything

My iPhone 10 is completely frozen on the black screen and won’t reset using steps recommended online

iPhone X, iOS 15

Posted on Oct 13, 2022 9:43 PM

Top-ranking reply

Tesserax

Level 10

151,977 points

Posted on Oct 13, 2022 10:16 PM

Are you referring to the steps in this support article? If your iPhone won't turn on or is frozen - Apple Support

If so, and they didn't help, the last step is to contact Apple Support. You can do so simply by selecting the "Get Support" link in the upper right-hand side of this forum's web page.

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iPhone 10 has black screen and frozen won’t do anything

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