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Level 1

4 points

The back of my iPhone is shattered and the front is cracked

I have apple care and the back of my iphone is shattered and the front is cracked. It also has issues with the display and battery. I was wondering if i could just replace it with a new phone instead of repairing it. How would i go about doing this and will there be a fee?

[Re-Titled by Moderator]

iPhone 8 Plus

Posted on May 8, 2020 9:10 PM

Top-ranking reply

Johnathan Burger

Level 9

68,251 points

Posted on May 8, 2020 9:22 PM

The warranty does not cover physical damage.

Contact Apple support for your options, you will have to pay for an out of warranty replacement.

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The back of my iPhone is shattered and the front is cracked

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