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Activation lock

Is there a way to unlock a activation lock if the previous owner isn’t around anymore

Posted on May 8, 2020 9:38 PM

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3 replies

May 9, 2020 2:48 AM in response to arierion

No.


See Turn off Activation Lock https://support.apple.com/en-us/HT201441See this heading If you erased your own device.


It says in effect that: If you don't sign out of iCloud before you put your device in recovery mode and restore, it might remain in Activation Lock. That means you need to enter the same Apple ID and password that … was used when … [the device was last set up]. Since you don't have the needed password, you won't be able to do so.


The only other possibility for removing the activation lock is if you have an extenuating circumstance (e.g., you now are the rightful owner and you can demonstrate that by providing a court order requiring Apple to allow you access to a decease owner's Apple records). But, it does not appear that you have ant sort of extenuating circumstance sufficient to convince Apple Support to remove the activation lock. But, if If you want to contact Apple support to discuss any possible extenuating circumstance, see these support options:

 

Get a call from Apple support to help solve your problem using this

link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and

region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

 

Activation lock

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