Apple ID

Unable to update few apps like Facebook, messenger, whatsapp, soundcloud etc due to error that “xxx cannot b updated because it was refunded or purchased with different Apple ID”. Neverever have any other Apple ID. Issue arise after updating software.

Posted on May 9, 2020 12:36 AM

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2 replies

May 9, 2020 3:16 AM in response to Qurrat-Ul-Ain

If you purchased/downloaded an app using a former Apple ID, then you can't update it with your current Apple ID. You'll have to delete it and repurchase/download it again with your current Apple ID. 


See What to do when the Mac App Store shows a different Apple ID for software updates https://www.macworld.com/article/3267709/mac-app-store-apple-id.html

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