Hello there ! my macbook air always freezes and i cant click anything . and i already try troubleshooting and the result is Adp000 which means no issue . however , it still freezes all time while keep running . what should i do ??
MacBook Air 13", macOS 10.14
Hi there, adel_1!
Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue with your MacBook Air freezing. I recommend taking a look at this article with steps to follow for How to use safe mode on your Mac. This will perform checks and stop certain software from starting up automatically. Once you are in safe mode, test to see if you have the same issue.
Also, check out this article with steps for How to test an issue in another user account on your Mac to create a new user and test the issue in the new account to see if the issue is user specific or system wide.
Let me know the results and have a great day!
Hi there, adel_1!
Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue with your MacBook Air freezing. I recommend taking a look at this article with steps to follow for How to use safe mode on your Mac. This will perform checks and stop certain software from starting up automatically. Once you are in safe mode, test to see if you have the same issue.
Also, check out this article with steps for How to test an issue in another user account on your Mac to create a new user and test the issue in the new account to see if the issue is user specific or system wide.
Let me know the results and have a great day!
I have the same issue in two condition, MacBook air 2020
Macbook freeze
