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Level 1

4 points

My macbook keeps freezing

Hi!

My 2 day old !! MacBook Pro (2020) keeps freezing when I use it.

It also turned off by itself followed by a loud blowing sound.

As I'm typing this it's also freezing constantly.

Does anyone know how to resolve this issue?

Thanks in advance :)

MacBook Pro

Posted on Aug 23, 2020 2:04 PM

Best reply

Community+ 2024

Level 10

183,720 points

Posted on Aug 23, 2020 2:32 PM

Sor_H wrote:

Hi!

My 2 day old !! MacBook Pro (2020) keeps freezing when I use it.

It also turned off by itself followed by a loud blowing sound.

As I'm typing this it's also freezing constantly.

Does anyone know how to resolve this issue?

Thanks in advance :)

Return it for one that works out of the box without issue.

Call Customer Support (800) MY–APPLE (800–692–7753)

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